Phantom Restoration

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Terms of Use

These terms explain the rules for using this website. They don't describe the terms of any specific restoration job, which are set out when we agree to do the work.

Acceptance of These Terms

By using this website, you agree to these terms of use. If you don't agree with them, please don't use the site. We may update these terms from time to time, and the version posted here is the current one.

Use of This Website

This site gives property owners in Charlotte, Concord and the surrounding area information about Phantom Restoration and a way to request service. Please use it only for that purpose. Don't try to interfere with how it works, and don't submit false information through our forms.

General Information, Not a Promise of Results

The content on this website is general information. Every property and every loss is different, and the scope, duration and result of a job depend on what we find once we're on site. Nothing on this website promises a particular result, drying time, mold outcome, insurance coverage or claim decision.

Your policy and your insurance company decide what's covered.

Work Is Agreed Separately

These terms cover the website only. The scope, price and schedule of any restoration job are set out when we agree to do the work, and we give you a written scope after we inspect. Scheduling depends on availability and on the nature of the loss.

Emergencies and Contact Forms

For anything urgent, call (980) 501-1879. Please don't rely on a web form in an emergency. If you give us your phone number, how we may call or text you is described in our privacy policy.

Intellectual Property

The text, photos and other content on this website belong to Phantom Restoration unless noted otherwise. Please don't copy or reuse them without our permission.

Third-Party Links and Services

This site may link to or use third-party websites and tools, such as industry and government resources, a review widget and a call-tracking service. We aren't responsible for their content, accuracy or practices, and a link doesn't mean we endorse everything on the other site.

Limitation of Liability

To the fullest extent the law allows, Phantom Restoration is not liable for indirect, incidental or consequential damages that arise from your use of this website. This section doesn't limit any rights you have under a separate written agreement for restoration work.

Governing Law

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

Changes to These Terms

We may revise these terms as our business or this website changes. If you keep using the site after an update, you accept the revised terms.

Contact Us

Questions about these terms can go to info@phantomcontractors.com, or call (980) 501-1879.