Phantom Restoration

Cabarrus County

Restoration Services in Concord, NC

Water, mold, fire and smoke, and storm damage help for Concord homes, from our offices in Concord and Charlotte. We answer 24/7.

Water, Mold and Fire Restoration Services in Concord, Cabarrus County

When water is coming through a ceiling, a crawl space has flooded or you have found mold in Concord, you need someone who picks up. We are Phantom Restoration, a local restoration company with offices in Concord and Charlotte, and we cover Concord and the rest of Cabarrus County. We answer 24/7 and send a crew as soon as we can.

We extract standing water, dry the structure with air movers and dehumidifiers, clean up after fires and remove mold. We check with moisture meters and thermal imaging, and we log readings and photos as we go.

We have an office here, so this is one of the quickest areas for us to reach — we'll give you a realistic arrival time when you call.

Concord is home to our main office, about 7 miles by road from downtown. The City of Concord provides both utilities: its Water Resources Department maintains the water mains, and its Wastewater Department maintains the sewer lines. If a main breaks or a public sewer line backs up, call the city. The water and sewage that got into your home are what we clean up and dry.

Cabarrus County Construction Standards handles building permits and inspections across the county, Concord included, so ask them whether your repairs need a permit. The city says flooding here usually happens next to rivers and streams, but it can also happen where drainage is poor. Kannapolis, next door, uses the same county permit office. Huntersville is about 12 miles from our Concord office. Charlotte, to the southwest, is where our second office is.

What We Handle in Concord

Each service has its own page with the full process and what to expect. The summaries below point you to the right one.

Water Damage Restoration

Burst pipes, appliance leaks, storm water and flooded crawl spaces: we extract the water, dry the structure with moisture readings logged on every visit, and document the work.

Water Damage Restoration

Fire & Smoke Damage

Soot and smoke residue cleanup after a fire, board-up, and drying of the water that was used to put the fire out.

Fire & Smoke Damage

Mold Remediation

A free mold inspection, then containment and removal of the mold, and we tell you what is feeding the moisture.

Mold Remediation

Storm Damage

Response to storm water that has come into the house, including wind-driven rain and flooding, with drying and board-up.

Storm Damage

Commercial Restoration

Water, fire, mold and storm damage in offices, shops, restaurants, churches, apartment buildings and warehouses. We can work whenever you allow, including after hours.

Commercial Restoration

Reconstruction

Full reconstruction after water, fire and mold damage: drywall, insulation, flooring, cabinets, trim and paint. Or we work alongside your own contractor.

Reconstruction

Why Concord Homeowners Call Us

We answer 24/7. Call at any hour, tell us what is happening, and we send a crew as soon as we can.

We measure instead of guessing. Moisture meters and thermal imaging tell us when a structure is dry, and every reading and photo goes into your file.

We work with all insurance companies. We document the damage with photos, moisture readings and drying records and share them with your adjuster. Your policy and your insurance company decide what's covered.

Our mold inspection is free, and financing is available — ask us for details.

Nearby Communities We Also Serve

From Concord we also cover these nearby cities: Kannapolis, Charlotte, Huntersville, Mooresville. Each has its own page.

Talk to Us About Your Concord Property

If water, smoke or mold has reached your home in Concord, call and tell us what you see. We will explain what happens next and be straight with you about how soon we can get there.

How it works

What happens after you call

  1. Call, day or night

    Tell us what happened and where the water or smoke is coming from. We answer 24/7 and send a crew as soon as we can.

  2. We extract, dry and document

    Standing water comes out first. Then air movers and dehumidifiers go in, and we check walls, floors and the crawl space with moisture meters and thermal imaging, logging readings and photos on every visit.

  3. We confirm it's dry and hand you the records

    Drying is done when the readings say so, not when the calendar does. You get the photos, readings and drying records your adjuster needs. If repairs follow, we can do those too.

If water is coming in right now, call (980) 501-1879 — we answer 24/7.

Call Now

Reviews

What our customers say

These reviews come straight from the platforms our customers use. We do not edit them.

Where we work

Where we work

From our offices in Concord and Charlotte we cover Mecklenburg, Cabarrus, Gaston, Union, Iredell, Rowan, Lincoln and Cleveland counties in North Carolina, plus York and Lancaster counties in South Carolina. Call and we'll tell you honestly how soon we can get there.

Shaded area: the ten counties we serve across the Charlotte region

Questions

Questions from Concord homeowners

The short answers. Call (980) 501-1879 if yours is not here.

Call Now — (980) 501-1879

Do you serve Concord?

Yes. Concord is in Cabarrus County, which is inside our service area. We work out of offices in Concord and Charlotte, and from there we also cover Kannapolis, Charlotte, Huntersville, Mooresville.

How soon can you get to Concord?

We answer 24/7 and send a crew as soon as we can. We do not promise an arrival time before we know where you are and what has happened, so call (980) 501-1879 and we will tell you honestly how soon we can be there.

Do you work with my insurance company?

We work with all insurance companies. We document the damage with photos, moisture readings and drying records and share them with your adjuster. Your policy and your insurance company decide what's covered.