Privacy Policy

At Phantom Water Damage & Restoration, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

Information We Collect

1. Personal Information:

   • Contact Details: Name, email address, phone number, and any information you provide when reaching out through our contact forms or service inquiries.

2. Service-Related Information:

   • Property Details: Information about your property, including address and specifics related to restoration needs.

3. Technical Information:

   • Website Usage: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies to enhance user experience.

How We Use Your Information

We utilize the collected information to:

• Provide Services: Schedule and perform restoration services tailored to your needs.
• Communication: Respond to inquiries, provide updates, and offer customer support.
• Improvement: Analyze website usage to improve our services and user experience.
• Marketing: With your consent, send promotional materials or offers related to our services.

Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted partners who assist in delivering our services, such as subcontractors or insurance companies, strictly for service-related purposes.
• Legal Obligations: Authorities or legal entities when required by law or to protect our rights and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred, with notice provided.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.
• Correction: Correct any inaccuracies in your information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at phantomwdr1@gmail.com or 980-372-3160 .

Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of such sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email:info@phantomwaterdamage.com